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Legal Information & Complaints

Legal Information

Third Party Links

Texas Bay Credit Union partners with a variety of businesses to offer top notch financial services.  We include links to these third party’s websites on this website for your convenience. We also include other helpful websites that may assist you in financial and non-financial decisions.  When you access these third party websites, you are leaving the Texas Bay Credit Union website.  Texas Bay Credit Union is not responsible for the content presented on these third party websites nor information collected.  Refer to the privacy statement and security policy of each third party website for more details on how they manage information.  Texas Bay Credit Union does not represent the third party or the member if either enter into a transaction or agreement.

Complaint Form

If you have a problem with the services provided by this credit union, please contact us at:

Texas Bay Credit Union
12611 Fuqua Street
Houston, Texas 77034
Telephone Number: (713) 852-6700
Email: webmail@tbacu.org

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department at:

914 East Anderson Lane
Austin, Texas 78752-1699
Telephone Number: (512) 837-9236
Website: www.cud.texas.gov